Shipping Policy
We are committed to delivering your custom-printed packaging products quickly, safely, and globally. Please review the details below before placing an order.
1. Shipping Coverage
We offer worldwide shipping to most countries and regions. If your location is not available at checkout, please contact us and we will assist you.
2. Order Processing & Production Time
All items are made to order and require a production period before shipping.
- Production time: 3–7 business days (excluding weekends and holidays)
- Bulk or complex orders may require additional time. We will notify you after the order is confirmed.
3. Shipping Methods & Estimated Delivery Time
We work with trusted global carriers such as USPS, DHL, UPS, and FedEx. All shipments include tracking numbers.
Estimated delivery times (after production): 7–15 business days
Note: Delivery times are estimates and may vary due to customs clearance, local carrier delays, or holidays.
4. Shipping Fees
Shipping costs are calculated at checkout based on destination, weight, and shipping method. Some items may be eligible for free shipping — please refer to product pages for specific offers.
5. Customs, Duties & Taxes
International orders may be subject to import taxes, duties, and fees imposed by the destination country. Buyers are responsible for all applicable customs and import charges.
We will provide necessary documentation (invoice, product details, HS codes) to support customs clearance.
6. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking link. You can monitor the delivery status through the courier’s tracking system.
7. Contact Us
- Email: support@uprintly.com
- Customer Service: Available through the "Contact Us" section on our Site